Terms of Service

Introduction

These Terms of Service govern your use of the fermt ERP system and website. By using our service, you agree to these terms.

Service Description

fermt provides a cloud-based ERP system for small food and beverage manufacturers, including inventory management, production planning, traceability, and certificate management.

Subscription and Payment

The service costs DKK 495 per month per organization.

Payment is processed securely through Stripe. Your subscription automatically renews each month unless cancelled.

You will be charged on the same day each month until you cancel your subscription.

Cancellation

To cancel your subscription, send an email to:

Email: info@fermt.com

Include your account email address and the date you wish the subscription to end. We will process your cancellation request within 2 business days.

No refunds are provided for partial months. Your access will continue until the end of your current billing period.

User Responsibilities

• You are responsible for maintaining the security of your account and password
• You must provide accurate company and product data
• You must comply with all applicable food safety and business regulations
• You may not use the service for any illegal or unauthorized purpose

Data and Privacy

Your data privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

Service Availability

We strive to keep the service available 24/7, but we do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible. We are not liable for temporary unavailability.

Limitation of Liability

To the extent permitted by Danish and EU law, fermt is not liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid in the 12 months before the claim.

Changes to Terms

We may update these terms from time to time. We will notify you by email at least 30 days before any material changes take effect. Continued use of the service after changes constitute acceptance of the new terms.

Governing Law

These terms are governed by Danish law and EU regulations. Any disputes will be resolved in Danish courts.

Contact

For questions about these terms, please contact us at info@fermt.com